WHAT TO EXPECT FROM US :

On the day of your first appointment, we ask that you arrive approximately 15 minutes early to register.

You also will need to bring your doctor's referral and insurance cards.

Please call if you are running late or need to cancel your appointment. At that first visit, your therapist will complete a comprehensive evaluation and discuss the results with you.

THINGS TO BRING:

Physical therapy requires a patient’s active participation. For example, the proper clothing is a requirement. You will need to wear loose fitting/comfortable clothing (e.g., sweat pants, t-shirt, shorts for leg exercises, gym shoes and socks, a bathing suit for pool therapy.)

ATTAINING THE BEST RESULTS:

For therapy to be successful, you and your therapist need to work

together. Following is our pledge to you and what we will ask in return.

Our therapists will:

• Treat you on time
• Explain the results of your therapy tests and treatment
• Provide therapy instructions for you to follow at home or work
• Answer your questions
• Teach ways to prevent re-injury
• Treat you with consideration and respect

What we ask of you:

• Provide the information we request to plan the safest course of treatment
• Arrive on time
• Call at least 24 hours in advance if you need to cancel or reschedule
• Ask questions if we are not clear
• Follow our instructions
• Let us know if we are not addressing your needs or expectations
• Work with your therapist to achieve your treatment goals

CONVENIENCE :

Our therapists work extended hours to accommodate your busy schedule.

All of our facilities offer plenty of free parking and full access for the disabled.

COST :

We participate with most insurance programs. All partnered insurance companies payments are accepted. Our billing department can coordinate your insurance benefits with your care plan. You can discuss with a coordinator what your insurance will cover. All workers compensation programs are accepted. If you have been injured, we can help you better understand your reimbursement plans and options. We want to make this process as easy and stress free as possible, so you the patient may relax about the finances and put your energy into healing.